• Woman in CallCenter
  • Female African American doctor smiling, standing with your arms crossed.
  • ThinkstockPhotos-81265960
  • ThinkstockPhotos-163642640
  • Female Latin Business owner smilin.
  • shutterstock_128200763
  • shutterstock_1119594116
  • shutterstock_1225237672
  • Young woman leaning against brick will, texting and laughing.
  • African American male , taking notes in front of laptop
  • A smiling Latin American woman is smiling with her arms folded.
  • Business Women sitting in lobby looking at a tablet.
  • African American smiling woman with shopping bags, a coffee and talking on the phone
  • African American Female standing in a grey suit
  • African American business man in chair smiling.
  • ThinkstockPhotos-508320316
  • Kasasa Cash Back. A young woman sits on the ground listening to music free of worry with her Kasasa Cash Back account
  • ThinkstockPhotos-505015490
  • Man in a coffee shop smiling on his phone. Industrial helps business owners bank on the go.

Why Industrial

Since 1934, Industrial Bank has been a strong partner for small and large businesses, homeowners and personal banking account customers in the Washington, DC community. We remain strong because of our mission to make a difference in people's lives and in the economic development of their communities. We have expanded our reach with branches in the New York and New Jersey area and are committed to positively impacting those communities. 

Financial Tips

DISB warns consumers Beware of Real Estate Wire Scams. Protect yourself. Read More

Be suspicious of unsolicited e-mails asking you to click on a link, download an attachment, or provide account information.

If the web address starts with "https://" this means your information is encrypted on the site.

Use the strongest method available to log into financial accounts, especially for high-risk transactions.

Install software that protects against malware, or malicious software, which can access a computer system without your consent to steal passwords or account numbers.

Financial aid can be a key component in paying for college. Learn more about how to compare financing options

Should you use your extra money to pay down debt or put into an investment? Explore how your rate of return could compare to your cost of debt, taking taxes into account.

It’s never too early to think about your retirement. Develop a strategy to meet your retirement savings goals.

Our History

The nation was mired in the Great Depression in 1933 when Jesse Mitchell and his friends and business associates came together to do what only a few black entrepreneurs before them had done: establish a new bank to serve their community. Their ambitious plan required an act of Congress, but by the end of the year, the federal government had approved the group’s plan to sell $50,000 in stock to finance the Bank. By April 1, 1934, more than 95 percent of the stock had been sold. The new bank – to be called Industrial Bank of Washington-received its certificate of incorporation from the US Treasury Department on August 13, 1934. The Bank opened on August 20, 1934, with 6 employees and $192,000 in assets. Jesse Mitchell served as President until his passing in 1955.

When Benson Doyle Mitchell assumed the presidency in December 1954, it had become the largest black-owned bank in the country. With assets totaling $7 million, Industrial remained the only black bank in the nation’s capital. Doyle was always proud that he did not just step into his father’s business at the top. After a year of graduate studies at the University of Pennsylvania’s Wharton School of Business, Doyle joined his father full time at Industrial. He took great pride in the fact that, even as the heir apparent, he started in an entry-level bookkeeping position and worked his way up. Under Doyle’s steady leadership, Industrial grew significantly and continued to expand its customer base. Part of the bank’s growth included partnering with other minority banks to provide “participation loans” to major corporations, such as Walt Disney, which had pledged a certain amount of its business to minority-owned financial institutions.

Continuing the legacy his grandfather and father laid before him, B. Doyle Mitchell Jr., had been educated at private, public, and parochial schools and had spent summers in various departments of the bank since he was 16. But the larger lessons had come from watching his father-his integrity, his humility, and his compassion. After his father’s passing in 1993, B. Doyle Mitchell, Jr., 30 years old and then vice president of commercial lending, was enthusiastically appointed by the board as president. Through his leadership, Industrial Bank now has over half billion in assets, over 140 employees, branches in Washington, DC, Prince Georges County, MD Newark, NJ, Harlem, NY, and an Innovation Campus in Largo MD. Three generations of leadership, perseverance, humility, gratitude, and an unwavering commitment to the community.

*Excerpts from the book, “Images of America - Industrial Bank”.  The book is sold in each branch.

Our Commitment 

We know that when you bank you have a choice.  Over the years our customers have banked with us for many reasons.  Some have chosen Industrial Bank because we have looked out for their best interest, others because we have earned and kept their trust. A host of our customers have chosen to bank with us because their parents and grandparents believed in our mission, vision, and core values. Most importantly, our customers know that we care.

Industrial Bank is working to create a vibrant economy through strategic partnerships and financial education seminars. As a Treasury certified CDFI (Community Development Financial Institution), we annually reinvest over 60% of our assets back into the communities we serve and, our team of experienced bankers provide hundreds of hours in financial education sessions. Industrial Bank believes that an informed customer is a strong customer, and together the bank and its customers provide a strong foundation for the community.

“Our commitment has only grown stronger through the years, and we stand poised to bring our unwavering commitment of delivering products and services that educate and help to build generational wealth to the communities we serve.”

- B. Doyle Mitchell, Jr., President/CEO

Industrial Bank offers a full range of banking services from ten banking centers. These services include a host of checking, savings, and investment accounts for retail and commercial customers, cash management, corporate online banking, electronic banking services, debit cards and a variety of consumer, and commercial loans and lines of credit. 

Our Guiding Principles 


Provide financial services with incomparable customer care.


To make a difference in your life and to impact economic development in your community.

Core Values

The Industrial Bank team is guided by its Core Values of:

  • Leadership: We believe leaders aspire to excellence, and exert positive influence on others by holding themselves and others accountable for continuous improvement. 
  • Customer Service: We believe internal and external customers are our greatest assets and providing team members the necessary resources to ensure we surpass customer expectations is critical. 
  • Integrity: We believe in being honest, trustworthy and fulfilling our word/commitments to each other and customers. 
  • Community: We believe in strengthening our local community and getting involved with our partners.
  • Relationships: We believe and respect in the confidentiality and the protection of the personal and business information of our fellow team members and our external customers. We value respect the input and opinions of each other. 


Kasasa Cash Back. A young woman sits on the ground listening to music free of worry with her Kasasa Cash Back account


CardControl – available in the mobile app for personal accounts only. Set up account alerts, freeze your personal debit card if lost or stolen

African American male , taking notes in front of laptop

Online Banking

Industrial Bank Online Banking is a fast, easy and secure way to access all of your accounts. Available for both Personal and Business accounts, online banking features include – transfer funds, check balances, order checks, pay bills.

Man in a coffee shop smiling on his phone. Industrial helps business owners bank on the go.

Mobile Banking

The convenience of banking from your favorite mobile device wherever you are. Available for both Personal and Business Banking.

Just a note, the customer services I received today was outstanding, knowledgeable, patient, professional and simply helpful. Mrs. Tekel is an asset.

Norman R. Hodges
Owner of 4c Mobile Services

From out first interaction 9 years ago until today, everyone and I do mean everyone, has always gone above and beyond to make our customer experience the best it could be.

Salvatore Speziale
Ciao Osteria Italian Restaurant

Thank you to Industrial Bank for helping the black church throughout your entire 80 years. Thank you for how you empower the community.

Rev. Dr. G. Browning
Pastor of Ebenezer AME Church

Industrial has made a big difference in the African American community. So many people depend on it. I’m so proud of them and all they do.

V. Ali
Co-owner of the popular DC eatery Ben’s Chili Bowl

They are very straightforward without the gimmicks and hidden fees. The Business/Non-profit account fees they do have are the lowest, especially in the DC Metro area. I love this bank and can't believe I had not tried them sooner.


So neat to just learn that this bank still exists and to know that it has existed for 80 years. I know that it was right down the street from me when I was a child now I am 61! :-)

Gaye Bri Moore

With my new job, I will be depositing my coins into a Black Owned bank (@BankIndustrial). Goodbye, Bank of America.

D. Gambrell @DcsMediaDiva

As a millennial I'm proud to be a part of @BankIndustrial. -@savantmusa

Another awesome experience at @BankIndustrial. I discussed the need for an internship for students with them. Gotta look out for the youth.

M. Hughes

We are moving our resources to a Black bank @BankIndustrial in DC that is investing & helping our community. @revtonylee #ReachWithUs - ABFE @ABFE

Our commitment has only grown stronger though the years, and we stand poised to bring our unwavering commitment of delivering convenient, personalized, high-quality products to the communities we serve.

B. Doyle Mitchell, Jr.
President/CEO of Industrial Bank

Banking with Industrial has been easy. My banker at the Oxon Hill banking center helped me establish a Student Checking account, so now I can bank on the go.

C. Johnson
College Student

Industrial helped me make my small business more successful. I received an SBA-expedited loan and merchant services, and I get fantastic service.

M. Luiz
Small Business Owner

I never knew helping my customers could be so easy! Industrial offers mortgage products and friendly service to help first-time home buyers, with no down payment!

J. Smith

Bank When You Want, Where You Want

Restrictions may apply when outside of the USA or Canada.


Apply for a Mortgage

Click here to apply for a mortgage using our online platform.

Jan 20, 2024, 13:21 PM

Financial Education

Learn Your Money Personality

Here is another valuable financial literacy tool.

Jun 16, 2022, 15:26 PM

Credit Card

Credit Cards

Sign Up today for Our Visa Credit Card.

Jan 26, 2022, 11:25 AM



Freeze your debit card, control your spending, and set up alerts.

Jul 27, 2021, 13:21 PM



Visit these banking centers to get your documents notarized today.

Apr 2, 2020, 15:35 PM

Financial Education

Financial Education

Do you know the basics of Money Management? Learn more

Mar 28, 2019, 18:03 PM


Frequently Called Numbers

Essential information for Industrial Bank account holders.

Aug 5, 2018, 18:58 PM
Hispanic Man Smiling

Current Rates

Check out Industrial Rates

Click here to see Industrial's competitive rates for this month

Aug 5, 2018, 18:50 PM

ATM Finder

Allpoint Surcharge-Free ATM Finder

Bank surcharge-free at more than 55,000 locations.

Nov 10, 2015, 10:20 AM


Need to Reorder Checks?

Click here to reorder checks.

Nov 10, 2015, 10:09 AM
African American woman smiling


My Servicer Account

Get information regarding your IB mortgage, make payments online and more.

Oct 20, 2015, 02:05 AM

Join Our Mailing List!

Industrial Bank does not share your contact information with any third-party vendors.