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Industrial Bank provides various banking and financial products and services to individual consumers, small-and middle-market businesses, and government agencies in the Washington, D.C. Metropolitan market.
For questions or comments, please send an email to customerservice@industrial-bank.com.” Our Client Services team is available Monday – Friday 8:30am – 6:00pm and Saturday, 9:00am – 1:00pm Eastern Standard Time
Just a note, the customer services I received today was outstanding, knowledgeable, patient, professional and simply helpful. Mrs. Tekel is an asset.
Norman R. Hodges Owner of 4c Mobile Services
From out first interaction 9 years ago until today, everyone and I do mean everyone, has always gone above and beyond to make our customer experience the best it could be.
Salvatore Speziale Ciao Osteria Italian Restaurant
Thank you to Industrial Bank for helping the black church throughout your entire 80 years. Thank you for how you empower the community.
Rev. Dr. G. Browning Pastor of Ebenezer AME Church
Industrial has made a big difference in the African American community. So many people depend on it. I’m so proud of them and all they do.
V. Ali Co-owner of the popular DC eatery Ben’s Chili Bowl
They are very straightforward without the gimmicks and hidden fees. The Business/Non-profit account fees they do have are the lowest, especially in the DC Metro area. I love this bank and can't believe I had not tried them sooner.
Tariq
So neat to just learn that this bank still exists and to know that it has existed for 80 years. I know that it was right down the street from me when I was a child now I am 61! :-)
Gaye Bri Moore
With my new job, I will be depositing my coins into a Black Owned bank (@BankIndustrial). Goodbye, Bank of America.
D. Gambrell @DcsMediaDiva
As a millennial I'm proud to be a part of @BankIndustrial. -@savantmusa
Another awesome experience at @BankIndustrial. I discussed the need for an internship for students with them. Gotta look out for the youth.
M. Hughes
We are moving our resources to a Black bank @BankIndustrial in DC that is investing & helping our community. @revtonylee #ReachWithUs - ABFE @ABFE
Our commitment has only grown stronger though the years, and we stand poised to bring our unwavering commitment of delivering convenient, personalized, high-quality products to the communities we serve.
B. Doyle Mitchell, Jr. President/CEO of Industrial Bank
Banking with Industrial has been easy. My banker at the Oxon Hill banking center helped me establish a Student Checking account, so now I can bank on the go.
C. Johnson College Student
Industrial helped me make my small business more successful. I received an SBA-expedited loan and merchant services, and I get fantastic service.
M. Luiz Small Business Owner
I never knew helping my customers could be so easy! Industrial offers mortgage products and friendly service to help first-time home buyers, with no down payment!
J. Smith Realtor
Bank When You Want, Where You Want
Restrictions may apply when outside of the USA or Canada.
Click here to apply for a mortgage using our online platform.
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Essential information for Industrial Bank account holders.
Bank surcharge-free at more than 55,000 locations.
Click here to reorder checks.
Get information regarding your IB mortgage, make payments online and more.
Industrial Bank does not share your contact information with any third-party vendors.