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Industrial Bank wants to know if you are in the market for a new job. If it does, check us out. When recruiting the ideal candidate, we look for individuals who can help us make a difference in people's lives and the economic development of their communities. Check out our current career opportunities.

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Industrial Bank is an Equal Employment Opportunity employer. Industrial Bank prohibits discrimination on the basis of race, color, creed, gender, national origin or ancestry, age, disability, sexual orientation, political affiliation, marital status, religion, veterans status, family responsibilities, or any other basis prohibited by Federal and State (District of Columbia) laws.

Thank you for your interest in employment with Industrial Bank.

We apologize for the inconvenience, as our career page is currently under construction until further notice.

Industrial Bank currently has the following employment opportunities for qualified candidates:

 Chief Credit Officer – Full time, Exempt                    Washington, DC
The Chief Credit Officer assures the quality of the Bank’s loan portfolio by assisting the Board of Directors in establishing and implementing policies and procedures governing loan approvals and loan administration; by reviewing loan applications; and by assuring that, loans are properly documented and monitored. The incumbent directs the administration and collection of loans; directs the loan workout function; determines the allowance for loan losses; and reports to the Board and to management of the Bank regarding the status of the loan portfolio.

The Chief Credit Officer directs staff in the Credit Department and works collaboratively with the Chief Lending Officer and Loan Department staff who receive and process loan applications, evaluate the financial condition of borrowers, execute approved loans, and manage the relationship with borrowers.
The incumbent shares responsibility with other Bank officers for compliance with federal and local bank regulations and with Industrial Bank policies and procedures.  Also, must comply with meeting compliance and audit requirements.

The primary responsibilities for the position include, but are not limited to:
    A bachelor degree in business administration, banking, finance, or a related discipline.
    6-8 years of experience in credit as a senior manager in a bank or related financial institution.
    Knowledge of federal banking regulations.
    Knowledge of credit administration, financial analysis, and risk analysis.
    Ability to explain technical information to professional and administrative staff
    Ability to define, communicate, and monitor compliance with the Bank’s standards and expectations.
    Ability to interact successfully with other senior executives and members of the Board of Directors.

Chief Lending Officer – Full time, Exempt                    Washington, DC

The Chief Lending Officer /Residential & Consumer manages the Commercial Loan Office and Commercial Real Estate Department and assures that staff receives appropriate training and direction to be effective in their work. This position is responsible and reports to the Chief Operating Officer in the management of the consumer and residential loan departments, including loan production, credit quality and compliance. The position serves as the primary contact for the lending division, including communications with Executive management and other departments.

The Chief Lending Officer/ Residential & Consumer  develops new commercial loan business by maintaining contact with current and potential customers and by following-up on leads provided by other bank officers and staff. The incumbent also oversees the credit quality of the commercial and commercial real estate loan portfolios through following the Bank’s credit policy and approval process.  The incumbent is also responsible for maintaining delinquencies and loan exceptions within acceptable levels.  The incumbent also acts as a loan officer for the more important or more difficult accounts, receives plus processes applications for loans to finance the growth and operations of business enterprises, prepares financial analysis of the businesses, approves or obtains approval to make loans, and closes the loan to protect the assets of the Bank. The incumbent reviews loan documents and maintains a relationship with borrowers to be aware of changes to business conditions and to respond quickly if loan payments become delinquent. The incumbent manages the commercial and commercial real estate budget with emphasis on net asset growth and expense control.

The incumbent shares responsibility with other Bank officers for compliance with federal and local bank regulations and with Industrial Bank policies and procedures.  Also, must comply with meeting compliance and audit requirements.

The primary responsibilities and qualifications for the position include, but are not limited to:
 A bachelor Degree in business administration, accounting, marketing, or a related discipline.
10- 14 years of Commercial loan and banking experience with complex accounts
Knowledge of federal bank regulations.
Knowledge of marketing and relationship management practices.
Knowledge of financial and credit risk analysis.
Knowledge of computer software programs used to evaluate financial information and to maintain loan     information.
Ability to define, communicate, and monitor compliance with underwriting standards.
Ability to explain technical information to professional and administrative staff
Ability to interact successfully with other executives and with senior officers of the Bank.

Client Services Specialist (Call Center) – Full time, Exempt (2 vacancies)        Washington, DC 20011
The role of the Client Services Specialist is to provide courteous, professional and quality service at all times while handling the customer service queue for incoming and outgoing calls of the Bank.  The Specialist responds to customer inquiries, handle complaints, troubleshoot problems, and provide information regarding financial related activities, assisting customers with their account management needs, all while building customer’s interest in the services and products offered by the Bank.  The incumbent provide personalized customer service of the highest level, and updates the existing databases with status changes for both current customers and prospective customers. Manages administrative duties, to include faxing, filing, and organizing pertinent documents, as well as calibrating with other departments.

The primary responsibilities ad qualifications for the position include, but are not limited to:
     Two years or more experience in a call center environment
     Two years or more customer service experience
     Good verbal and written communication skills
     Knowledge of customer service principles and practices
     Basic computer knowledge/technological skills
     Adept in using search tools, browsers and also email features; attaching files to correspondence
     Ability to adapt to change, meet the changing demands of the work environment, any delays or other  unexpected demands.
     Ability to follow instructions as well as take responsibility for their actions and also keep commitments
     Ability to create grammatically correct responses.
     Ability to comprehend, capture as well as interpret basic customer information.
     Ability to multi-task
     Ability to work well as part of a team
     Ability to exhibit objectivity and be open-minded towards the ideas and views of others. 
     Contribute to building a positive team spirit.
     Ability to type 45 wpm

Loan Operations Manager – Full time, Exempt                    Oxon Hill, MD 20745
The Loan Operations Manager is responsible for managing the Loan Servicing and Documentation areas of the Bank; ensuring accurate and timely servicing of the Bank’s loan portfolio; oversees the production of loan documentation relating to the opening, servicing and closing of all loans; ensures department activities run smoothly and efficiently. 

The position requires a four year degree from an accredited institution or comparable work experience.
Must have at least 4years of Banking experience  in the Loan Department
Must have Supervisory experience
Knowledge of loan servicing and documentation. 
Knowledge of commercial, commercial real estate and consumer loan products and processing.
Strong communication skills both orally and in writing
Proficient in Microsoft Word and Excel

Mortgage Loan Originator – Full time, Exempt (Commission)        Oxon Hill, MD 20745
The Mortgage Loan Originator is responsible for developing new residential mortgage business, qualifying borrowers, and assisting clients from the loans origination through the closing of the loan.
Primary responsibilities for the position include, but are not limited to:

Developing and fostering partnership with in industry through builder, developers, real estate brokers, and other resources.
Analyzing personal and financial information for potential clients.
proving guidance to prospective applicants who have difficulty qualifying for traditional loans
This position requires two (2) years minimum experience in mortgage sales. Applicants must have excellent interpersonal, communication and organization skills; the ability to meet customer expectations; knowledge of Federal Bank Regulations; demonstrated financial analysis and credit risk rating knowledge; and working knowledge of computer software programs used to evaluate loan information.

Portfolio Manager Commercial Lending – Full time, Exempt (2 vacancies)     Washington, DC 20011
The Portfolio Manager manages the receipt and processing of commercial loan applications, underwriting of credits, manages the entire commercial/commercial real estate loan portfolio, manages the construction loan portfolio and all relative administrative functions, manages the commercial closing process, and works directly with the Commercial Loan Assistant and Portfolio Administrator who will provide assistance in performing assigned duties, and other duties as assigned.

The incumbent shares responsibility with other Bank officers for compliance with federal and local bank regulations and with Industrial Bank policies and procedures.  Incumbent will also be responsible for responding to audits.

Formal education in business administration, accounting, marketing, or a related discipline.
2-3 years’ experience as a commercial loan officer with important accounts.
Knowledge of federal bank regulations.
Knowledge of marketing and relationship management practices.
Knowledge of financial and credit risk analysis.
Knowledge of computer software programs used to evaluate financial information and to maintain loan information.
Ability to define, communicate, and monitor compliance with underwriting standards.
Ability to explain technical information to professional and administrative staff
Ability to interact successfully with outside business executives and with senior officers of the Bank.

• Excellent verbal and written communication skills;
• Proficiency with Microsoft Office Suite (Word, Excel, PowerPoint)
• Ability to demonstrate being a self-starter, well-organized, detail-oriented
• Ability to work well independently and in a fast paced environment
• Proficiency with Industrial Bank operating systems inclusive of Navigator and other Commercial applications (i.e. Moody’s Lending Cloud, Director, LaserPro). Proficiency with other comparable/equivalent bank operating systems may be considered.

Vice President/Commercial Loan officer/Small Business Administration        Washington, DC 20011
The Commercial Loan Officer/Small Business Administration position’s primary responsibility is split between CRE, C&I Lending and SBA loans with a focus on originating new loans in the Washington, DC Metropolitan area. This includes objectives related to loan production, portfolio growth, fee income, profitability, credit quality, loan delinquencies, and member services.

The Lender generates C&I loans by establishing and maintaining contact with current and potential customers, and by following-up on leads provided by other bank officers and staff. An established book of business is preferred, but not required.

The Lender receives and processes applications for loans to finance owner occupied commercial property, to include construction, renovation, or acquisition, as well as general credit/working capital facilities for operating companies/businesses. Prepares an analysis of the financial condition and credit history of the organization that seeks financing; obtains approval to make the loan; and executes the loan.

The Vice President Commercial Loan Officer/Small Business Administration regularly reviews the loan portfolio to identify potential repayment problems, noting projects with cash flow issues, vacant units, and other signs of difficulty in order to respond quickly if loan payments become delinquent. The incumbent shares responsibility with other Bank officers for compliance with Federal and local bank regulations and with Industrial Bank policies and procedures, including compliance with meeting internal/external audit requirements.

Formal education in business administration, accounting, marketing, or a related discipline.
Experience as a Small Business Administration Lender with both residential and commercial accounts.
Knowledge of federal bank regulations.
Knowledge of marketing and relationship management practices.
Knowledge of financial analysis and credit risk ratings.
Knowledge of computer software programs used to evaluate loan information.
Ability to define, communicates, and monitors compliance with underwriting standards.
Ability to interact successfully with other executives and with senior officers of the Bank.

Benefits

We’ll help take care of you and your family too!

Industrial Bank offers a comprehensive benefits package that is affordable and easy to access. We take pride in keeping up with the industry and providing benefits that promote good health and wellness to all of our employees and their families. 

Health and Wellness

  • Medical, Dental and Vision Coverage
  • Group Life Insurance
  • Disability Coverage
  • Flexible Spending Accounts
  • Employee Assistance Program

Pre-Tax Commuter Benefits 


Time Off

  • Holidays
  • Vacation
  • Personal Time Off
  • Sick Leave
  • Bereavement
  • Jury Duty
  • Military Duty
  • Parental Leave

Retirement

  • 401k with Match

Education:

  • Tuition Assistance & Certificate Programs

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CONTACT US

If you need additional assistance, our Customer Service Department is available Monday through Friday from 8:30 am to 6:00 pm Eastern Standard Time at  202-722-2000; or info@industrial-bank.com. Any inquiries received after hours will be addressed the following business day.

Industrial-2743

Kasasa Protect

Kasasa Protect is Industrial's newest way to keep our customers safe from data breaches, credit card fraud and Identity theft.

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Industrial Bank wants to "get social" with you! Follow us on Facebook, Twitter, LinkedIn or our YouTube channel to interact with us.

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Rate your Visit

Customer Service is key here at industrial Bank. Tell us how we can make your next visit in our banking centers better.

Just a note, the customer services I received today was outstanding, knowledgeable, patient, professional and simply helpful. Mrs. Tekel is an asset.

Norman R. Hodges
Owner of 4c Mobile Services

From out first interaction 9 years ago until today, everyone and I do mean everyone, has always gone above and beyond to make our customer experience the best it could be.

Salvatore Speziale
Ciao Osteria Italian Restaurant

Thank you to Industrial Bank for helping the black church throughout your entire 80 years. Thank you for how you empower the community.

Rev. Dr. G. Browning
Pastor of Ebenezer AME Church

Industrial has made a big difference in the African American community. So many people depend on it. I’m so proud of them and all they do.

V. Ali
Co-owner of the popular DC eatery Ben’s Chili Bowl

They are very straightforward without the gimmicks and hidden fees. The Business/Non-profit account fees they do have are the lowest, especially in the DC Metro area. I love this bank and can't believe I had not tried them sooner.

Tariq

So neat to just learn that this bank still exists and to know that it has existed for 80 years. I know that it was right down the street from me when I was a child now I am 61! :-)

Gaye Bri Moore

With my new job, I will be depositing my coins into a Black Owned bank (@BankIndustrial). Goodbye, Bank of America.

D. Gambrell @DcsMediaDiva

As a millennial I'm proud to be a part of @BankIndustrial. -@savantmusa


Another awesome experience at @BankIndustrial. I discussed the need for an internship for students with them. Gotta look out for the youth.

M. Hughes

We are moving our resources to a Black bank @BankIndustrial in DC that is investing & helping our community. @revtonylee #ReachWithUs - ABFE @ABFE


The DC Chamber is proud to support and to provide value funding to DC area companies fueled by great ideas and sound business leadership. The winners of this grant program represent some of the best and brightest of the region’s leading small businesses.

H. Wingo

Our commitment has only grown stronger though the years, and we stand poised to bring our unwavering commitment of delivering convenient, personalized, high-quality products to the communities we serve.

B. Doyle Mitchell, Jr.
President/CEO of Industrial Bank

Banking with Industrial has been easy. My banker at the Oxon Hill banking center helped me establish a Student Checking account, so now I can bank on the go.

C. Johnson
College Student

Industrial helped me make my small business more successful. I received an SBA-expedited loan and merchant services, and I get fantastic service.

M. Luiz
Small Business Owner

I never knew helping my customers could be so easy! Industrial offers mortgage products and friendly service to help first-time home buyers, with no down payment!

J. Smith
Realtor

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