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PC Requirements

Financial Tips

DISB warns consumers Beware of Real Estate Wire Scams. Protect yourself. Read More

Supported Browser List 

Your browser is an important part of the overall security measures designed to protect your Internet banking transactions. Please consult the information below to make sure you are using supported browser/system requirements.

  • Screen Resolution set to 800 X 600 or higher  
  • Cookies enabled. (First and 3rd Party) for specific domain
  • JavaScript enabled.
  • Active X enabled.

Please click on any of the following links to download the latest version of supported browsers. Prior to download please review each browser's system requirements.

Minimum Operating System / Browser Requirements with the most recent browser download links. Encryption Access
Windows XP, Vista, 7 (32 bit)

128 bit

Yes

Macintosh OSX

128 bit

Yes

Windows Internet Explorer 11
  • Windows 7 SP1 and higher for both 32-bit and 64-bit
  • Windows Server 2008 R2 SP1 and higher for 64-bit

Encryption

What is encryption and what is the difference between 40-bit,64-bit and 128-bit encryption?

Encryption is the scrambling of information as it is transmitted over the Internet to protect your confidentiality. There are two levels of encryption in general use: 40-bit and 128-bit. With 128-bit encryption, there are 300 billion trillion times as many keys as with 40-bit or 64-bit encryption. It is virtually impossible for an unauthorized party to find the right key, even if they are equipped with the best computer. 128-bit encryption is the strongest form of encryption available for financial or confidential transactions over the Internet today, which is why Industrial Bank uses it. We are committed to keeping your finances safe.

Recommended Plug-Ins

Browser plug-ins make it possible to experience audio, video and interactive features within Industrial Bank's website.

Online Banking Requirements

Retail Online Browser

  • Apple Safari 4.0 or PC or higher
  • Apple Safari 5.0 for MAC or higher
  • Firefox 3.5 or higher
  • Google Chrome 9.0 or higher
  • Microsoft Internet Explorer 8.0 or higher (up to IE 11)
  • Opera 10.0
  • Opera 11.0

Business Online Browser

  • Apple Safari 5.0 on PC
  • Apple Safari 5.0 for MAC
  • Firefox 4.0 or higher
  • Google Chrome 9.0 or higher
  • Microsoft Internet Explorer 8.0 or higher (including IE 11)
  • Opera 10.0 or higher

Operating Systems for Both Retail Online and Business Online

  • Microsoft Windows 8 – 32 bit – All Editions
  • Microsoft Windows 7 – 32 bit – All Editions Microsoft Windows Vista – 32 bit – Business
  • Microsoft Windows XP – 32 bit – Professional Edition (Microsoft support being sunset)
  • MAC OS

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CONTACT US

For questions or comments, please send an email to customerservice@industrial-bank.com.”

Our Client Services team is available Monday – Friday 8:30am – 6:00pm and Saturday, 9:00am – 1:00pm Eastern Standard Time

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CardControl

CardControl – available in the mobile app for personal accounts only. Set up account alerts, freeze your personal debit card if lost or stolen

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Online Banking

Industrial Bank Online Banking is a fast, easy and secure way to access all of your accounts. Available for both Personal and Business accounts, online banking features include – transfer funds, check balances, order checks, pay bills.

Man in a coffee shop smiling on his phone. Industrial helps business owners bank on the go.

Mobile Banking

The convenience of banking from your favorite mobile device wherever you are. Available for both Personal and Business Banking.

Just a note, the customer services I received today was outstanding, knowledgeable, patient, professional and simply helpful. Mrs. Tekel is an asset.

Norman R. Hodges
Owner of 4c Mobile Services

Bank When You Want, Where You Want

Restrictions may apply when outside of the USA or Canada.

Deluxe

Need to Reorder Checks?

Click here to reorder checks.

Nov 10, 2015, 10:09 AM
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Mortgage

My Servicer Account

Get information regarding your IB mortgage, make payments online and more.

Oct 20, 2015, 02:05 AM

Mortgage

Apply for a Mortgage

Click here to apply for a mortgage using our online platform.

Jan 20, 2024, 13:21 PM

Financial Education

Learn Your Money Personality

Here is another valuable financial literacy tool.

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Credit Card

Credit Cards

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Jan 26, 2022, 11:25 AM

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