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CRA Public File

Financial Tips

DISB warns consumers Beware of Real Estate Wire Scams. Protect yourself. Read More

Industrial Bank’s mission is to promote financial and economic empowerment to diverse communities. We are fully committed to the Community Reinvestment Act (CRA). CRA rules and regulations require the Bank to make available a CRA Public File online composed of the content posted below.

The information is current as of April 1 of each year and may be updated periodically. You can retrieve details by selecting the links below.

Industrial Bank Facility-Based Assessment Area

Locations and Services

* A list of branches is also available on this website.

Regulatory Documents

Public Comments

Any comments or questions about Industrial Bank’s CRA performance or the CRA Public File may be addressed to:

Industrial Bank
Risk Management Department
Attention: CRA Officer
4812 Georgia Avenue N.W.
Washington, D.C., 20011

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CONTACT US

For questions or comments, please send an email to customerservice@industrial-bank.com.”

Our Client Services team is available Monday – Friday 8:30am – 6:00pm and Saturday, 9:00am – 1:00pm Eastern Standard Time

Just a note, the customer services I received today was outstanding, knowledgeable, patient, professional and simply helpful. Mrs. Tekel is an asset.

Norman R. Hodges
Owner of 4c Mobile Services

Bank When You Want, Where You Want

Restrictions may apply when outside of the USA or Canada.

Deluxe

Need to Reorder Checks?

Click here to reorder checks.

Nov 10, 2015, 10:09 AM
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Mortgage

My Servicer Account

Get information regarding your IB mortgage, make payments online and more.

Oct 20, 2015, 02:05 AM

Mortgage

Apply for a Mortgage

Click here to apply for a mortgage using our online platform.

Jan 20, 2024, 13:21 PM

Financial Education

Learn Your Money Personality

Here is another valuable financial literacy tool.

Jun 16, 2022, 15:26 PM

Credit Card

Credit Cards

Sign Up today for Our Visa Credit Card.

Jan 26, 2022, 11:25 AM

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